A legal disclaimer

At Dark Flavours, we are committed to delivering your orders in a timely and efficient manner. Please review our shipping policy below for details on processing times, delivery options, and costs.

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1. Processing Time

• Orders are processed within 2 business days (excluding weekends and holidays) after payment is received.

• If there are delays due to high order volume or unforeseen circumstances, we will notify you via email.

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2. Shipping Rates & Delivery Estimates

• Shipping costs are calculated at checkout based on order weight, destination, and chosen shipping method.

• Estimated delivery times:

  • Up to 20 working days 

• Delivery times are estimates and may be affected by carrier delays or external factors beyond our control.

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3. International Shipping

• We currently do not offer international shipping.

• International orders may be subject to customs duties, taxes, or other fees imposed by the destination country. Customers are responsible for these additional costs.

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4. Order Tracking

• Once your order has shipped, you will receive a confirmation email with tracking details.

• Please allow time for tracking information to be updated by the carrier.

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5. Lost or Damaged Shipments

• If your order is lost in transit, please contact us at support@darkflavours.com for assistance.

• If your package arrives damaged, please provide photographic evidence and contact us within 14 days of delivery to initiate a claim. Also see our refund policy for further information.

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6. Changes to This Policy: Dark Flavours reserves the right to update this shipping policy at any time. Changes will be effective immediately upon posting on our website.

For any questions or concerns, please contact our support team at support@darkflavours.com.